Congratulations on your new loan with Health Care Family Credit Union.  This page is designed to answer any questions you may have about making your payments, setting up online banking or how to contact one of our representatives for help.  We know you have choices for your lending needs.  Thank you for choosing Health Care Family Credit Union.

Sign Up For Online Banking

  1.  Enter your Member ID.  This is also often referred to as a your Member Number or Account Number.
  2. Enter your PIN.  This is the last 4-digits of the primary account holder’s social security number.
  3. Read Terms and Conditions. Check box at the bottom of the page and click agree.
  4. Enter your new Security Code.
  5. Select and answer three security questions.

Once you’ve finished the enrollment process, download our mobile app.

Ways To Make A Loan Payment

Make a payment using your debit card or routing and account number from another institution.  Utilize reminders and automated payments for ultimate convenience.

If you have a checking account with Health Care Family Credit Union, Virtual Branch is the best way to make a payment.

Call a Member Service Representative for assistance with making a payment.  Ask us about automatic payments!

314-645-5851

Mail a check or money order to:
2114 S. Big Bend Blvd.
Saint Louis, MO 63117

Funds should be payable to Health Care Family Credit Union and include your account and loan number.

Contact Us!

We are here to help you!  Contact us for additional assistance using any of the methods below.

Text us at:  314-645-5851

Click the icon above to start a secure live-chat session

Email us at:  [email protected]

Call us at:  314-645-5851